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FASHION Q&A›GUIDE 48

Using dry cleaners and laundromats

20 common questions on this topic, answered.

Q&A
20 questions
CHECKED
Fact-checked
UPDATED
2026-11-15
01Where can I do laundry while traveling in Korea?
If your accommodation has a washing machine, that is easiest; otherwise you can use a self-service laundromat in the neighborhood. Delicate items such as suits or knits can go to a dry cleaner. Some hotels also offer paid laundry service, so ask at the front desk.
02How do I use a self-service laundromat in Korea?
Put your laundry in an empty washer, choose a cycle and pay to start the wash. Some machines dispense detergent automatically, so you may not need to bring your own. When the wash finishes, move the clothes to a dryer. Follow the instructions on the machines and posted signs.
03How do I pay at a laundromat?
Payment methods vary by laundromat; some accept only certain options among coins, bills, cards and mobile payment. Shops that need coins usually have a change machine. Foreign cards may not always work, so carrying a little cash is handy. Instructions are often posted in Korean only, so a translation app can help.
04How long does a dry cleaner take?
You can often pick items up within a few days, but it depends on the garment and the shop. Special treatments such as stain removal or leather cleaning take longer. If you are traveling, confirm the pickup date when you drop things off.
05What should I get when dropping clothes at a dry cleaner?
Ask for a receipt when you leave your items. Under the Fair Trade Commission's consumer dispute resolution standards, cleaners are expected to check items for existing defects and issue a receipt when accepting them. It records the items, the drop-off date and the expected pickup date.
06What if a dry cleaner damages or loses my clothes?
First tell the cleaner what happened and discuss it, showing your receipt and purchase details for the garment. The Fair Trade Commission's consumer dispute resolution standards include compensation rules for laundry businesses. If you cannot reach an agreement, you can seek help from the Korea Consumer Agency or consumer counseling services.
07What happens if I leave clothes at a dry cleaner too long?
If you leave finished laundry uncollected for a long time, it may be difficult to get compensation if a problem arises later. The consumer dispute resolution standards also address cases where pickup is delayed. It is best to collect your items on the agreed date.
08Where can I wash large items like duvets?
Some self-service laundromats have large washers and dryers that can handle duvets and other bulky items in one go, including thick bedding that will not fit in a home machine. Some bedding materials cannot be washed in water, though, so check the label first.
09Can I take sneakers to a dry cleaner?
Yes. Many dry cleaners accept sneakers, and some shops specialize only in cleaning them. Some self-service laundromats even have dedicated shoe washers and dryers. For leather or suede shoes, ask whether they can handle them before dropping them off. Washing times vary, so check the posted instructions.
10Should I remove the dry cleaner's plastic cover before storing clothes?
The plastic cover is meant to keep dust off during transport, so it is commonly advised to remove it for long-term storage. Moisture or residual solvent odors can stay trapped inside, which is not good for the fabric. A breathable cloth garment bag is a better choice.
11What is the difference between wet cleaning and dry cleaning?
Wet cleaning uses water and detergent, while dry cleaning removes dirt with organic solvents instead of water. Garments that shrink or lose shape in water, such as wool suits and silk, are often dry-cleaned. Follow the label and the cleaner's judgment on which method suits each item.
12What should I watch out for with laundromat dryers?
Laundromat dryers often run hot, which can shrink cotton T-shirts or knits. Take out items whose labels say not to tumble dry and hang them instead. Adjust the drying time to the size of the load, and remove clothes promptly when done to reduce wrinkles.
13Do Korean office workers send their shirts to cleaners?
Many office workers who wear suits have their dress shirts washed and pressed at a dry cleaner, often dropping off and collecting several at once. Laundry services that pick up and deliver to your door have also grown in recent years.
14How do people dry laundry in Korean apartments?
In Korean apartments, laundry is usually dried on racks on the balcony or indoors, and more households now use clothes dryers. Hanging laundry outside the windows is rare. During the rainy season, many people also run a dehumidifier. On sunny days, people open the balcony windows to let air circulate.
15How can I prevent musty laundry smells in the rainy season?
Laundry dries slowly in the rainy season and can easily smell musty. Hang clothes as soon as the wash ends and leave space between items. Using a dehumidifier or fan speeds up drying, and a self-service laundromat's dryers are another good option.
16What Korean phrases help at a dry cleaner?
When dropping off, say 'deurai hae juseyo' for dry cleaning, and if there is a stain, 'yeogi eollukjom ppae juseyo', meaning please remove this stain. To ask about pickup, say 'eonje chajeureo omyeon dwaeyo?'. If you only want pressing, say 'darimjilman hae juseyo'.
17Can a dry cleaner remove any stain?
Results depend on the type of stain, how long it has set and the fabric, so no cleaner can promise every stain will come out. Telling them what the stain is and when it happened helps. Rubbing it at home or using hot water can set the stain, so take it in quickly.
18What should I check when using hotel laundry service?
Check the order form and price list in your room first. Depending on when you hand it in, laundry is often returned the same day or the next day, and express service may cost extra. For valuable garments, explain how they should be cleaned before handing them over.
19Is there etiquette at laundromats?
When your wash or dry cycle ends, remove your laundry promptly so others are not kept waiting. If there is a dedicated machine for pet items, use it. Tidy up after yourself and do not put anything unusual into the detergent dispensers.
20Are there laundry pickup and delivery services?
Yes. In Korea some app-based services collect laundry from your door overnight and bring it back cleaned. Service areas, turnaround times and procedures vary by company. For valuable items, check whether special care is available and what the compensation policy is.

Compiled by the KOREA WAVE NEWS editors. Opening hours, exchanges and refunds vary by store, so check with each shop. Size conversions are approximate and differ by brand.