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FASHION Q&A›GUIDE 08

Outlet shopping

20 common questions on this topic, answered.

Q&A
20 questions
CHECKED
Fact-checked
UPDATED
2026-11-15
01Are there outlets near Seoul?
Yes. Large premium outlets are located in several parts of Gyeonggi Province on the outskirts of Seoul, and there are also city-center outlets within Seoul. The big ones are designed like open-air shopping streets, and many visitors spend half a day or more there. Check each outlet's official website for locations and directions.
02How do I get from Seoul to the suburban outlets?
Most people travel by intercity or express bus, a shuttle run or arranged by the outlet, or by car. Whether a shuttle runs, and its route, differs by outlet, and public transport alone may require transfers. Routes and timetables change, so always check the outlet's official information before setting out, especially for return times.
03How big are the discounts at outlets?
Outlets mainly sell past-season goods and surplus stock below the original price. Discounts vary a lot by brand, item and time of year, so there is no single figure to expect. Look at both the original and discounted prices on the tag, and compare with other stores if you are unsure.
04Are there outlets inside Seoul?
Yes. Several city-center outlets inside Seoul are reachable by subway. They may be smaller than suburban outlets, but the short travel time makes them handy on a tight schedule. Some districts, such as the Guro and Geumcheon area, even have clusters of outlet buildings.
05Is it true that Gasan Digital Complex has many outlets?
Yes. The Gasan Digital Complex area, a former factory district, now has several outlet buildings and is known as a fashion outlet zone. Many are within walking distance of Gasan Digital Complex Station. Each building has its own hours and closing days, so check official information.
06Can I get a tax refund at outlets?
Only at participating stores displaying a tax-free sign, not every shop in the outlet. If you meet the conditions, some stores deduct the VAT immediately, while others give you a refund receipt to process at the airport. Bring your passport and ask whether the store is tax-free before paying.
07Are outlet products lower quality?
Items in official outlet stores are genuine, usually past-season or surplus stock. Some brands are known to sell lines made specifically for outlets as well. Check the fabric, finishing and any small flaws yourself before you buy, especially on heavily discounted pieces.
08Do outlets have all sizes available?
Because outlets sell leftover stock, sizes and colors are often uneven. You may find very small or very large sizes, while the most popular sizes sell out quickly. If you like something, ask staff whether other sizes are in the back.
09Can I return items bought at an outlet?
Many outlets allow exchanges or refunds, but conditions can be stricter, with shorter time limits or no refunds on some discounted items. Even within one brand, outlet policies may differ from regular stores. Ask about the policy before paying and keep your receipt.
10When is the best time to visit an outlet?
Weekdays are much quieter than weekends, which makes for more relaxed shopping. Extra discount events are sometimes held at the change of seasons or around major holidays. Check the outlet's official website or app for event schedules before you plan your day.
11Does a trip to a suburban outlet take the whole day?
Including the round trip, it often takes half a day to a full day. Large outlets have so many stores that a careful browse takes longer than expected. Check the return bus times in advance and leave some slack in your schedule, especially on weekends when traffic is heavier.
12Are there places to eat at outlets?
Large outlets have food courts, restaurants and cafes, so you can eat without leaving. Weekend lunchtimes get very busy, so eating a little earlier or later makes things easier. Check on-site guides for menus and opening hours, since some places close earlier than the shops.
13Can foreigners get extra discounts at outlets?
Some outlets are known to give foreign visitors discount coupons or other perks after checking their passport. The offers and conditions change often. Ask at the outlet's information desk whether any foreigner benefits are available, and bring your passport just in case.
14What do I do with shopping bags at an outlet?
Some large outlets have lockers, so you can drop off purchases and keep shopping. Availability differs by branch, so ask the information desk where they are and how late they are open. If you are returning by bus, keep the total size of your bags in mind.
15Do outlets have luxury brands?
Some suburban premium outlets are known to host stores from international luxury brands. However, the brand lineup differs by outlet and changes over time. If there is a particular brand you want, check the store directory on the outlet's official website before you go.
16Could a shop with outlet in its name sell fakes?
Stores inside official outlet complexes sell genuine goods, but a street shop that simply uses the word outlet on its sign may be less reliable. Be cautious if prices seem far too low or no receipt is offered. Avoid counterfeit goods entirely, as they may be restricted under customs rules, and check official customs guidance.
17What are outlet opening hours?
Outlets generally open in the morning and close in the evening, and some stay open later on weekends. Some open every day while others have closing days, and holiday hours differ by branch. Check each outlet's official website for exact times, particularly if you are relying on a shuttle bus.
18Do many people buy outdoor clothing at outlets?
Yes. Hiking and outdoor activities are very popular in Korea, so outdoor apparel stores are everywhere, and outlets see many shoppers looking for hiking gear and padded jackets. Buying last season's winter down jacket at a discount is common. Check the size labeling and warmth rating carefully.
19Is it okay to visit an outlet with children?
Yes. Many large outlets offer stroller rental, nursing rooms and play areas, and families are common visitors. Open-air outlets involve a lot of walking, so plan plenty of breaks before children get tired. Check the outlet map for the locations of these facilities.
20Is a 'sangseol halin maejang' the same as an outlet?
A sangseol halin maejang is a permanent discount store where a brand sells leftover stock at reduced prices, so it is similar to an outlet. These can be inside outlet complexes or standalone in the city. If you see the phrase on a sign, expect discounted goods rather than the latest season.

Compiled by the KOREA WAVE NEWS editors. Opening hours, exchanges and refunds vary by store, so check with each shop. Size conversions are approximate and differ by brand.